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In a mental health crisis right now?
Call 0800 995 1000 — NELFT Mental Health Direct (free, 24/7)Or call 111 and select option 2Emergency: 999
Mental health support

You don't have to manage alone.

Whether you're feeling anxious, low, overwhelmed...
Request an appointmentSelf-refer to Talking Therapies
Talking Therapies is free on the NHS — no GP referral neededEverything you share with your GP is confidential

Things we can help with.

Mental health looks different for everyone. These are some of the most common things our patients come to us with.

Anxiety and worry

Depression and low mood

Stress and burnout

Bereavement and loss

Trauma and PTSD

Loneliness and isolation

Relationship difficulties

Sleep problems

How we support you.

There isn't one route for everyone. Here's what support looks like at different levels.

1
Starting point

Talk to your GP

If you're not sure where to start, a GP appointment is always a safe place to begin. We'll listen, help you make sense of what you're feeling, and talk through your options — without rushing you.

  • Everything you tell us is confidential
  • We can refer you to specialist services if needed
  • We can review medication if that's part of your care
  • Evening appointments available from 7pm
2
Wider team support

Social prescribing and health coaching

Not everything that affects your mental health has a medical solution.

Loneliness, financial stress, unemployment, and isolation are real. Our health coaches and social prescribers can connect you with local groups, activities, and support that address the broader picture.

How to access this

Ask our reception team to refer you. You don't always need a GP appointment first.
3
Structured therapy

NHS Talking Therapies (Havering)

Talking Therapies is a free NHS service run by NELFT (opens in a new tab) for adults registered with a GP in Havering. It offers evidence-based therapy for anxiety, depression, stress, and related problems.

What they offer

  • Cognitive Behavioural Therapy (CBT)
  • 1-to-1 counselling
  • Group therapy and workshops
  • Video, phone, or face-to-face
  • SilverCloud online therapy

Practical details

  • CostFree on the NHS
  • EligibilityAdults 18+ registered in Havering
  • ReferralSelf-refer — no GP appointment needed
  • Phone0300 300 1554(option 2)
  • AvailabilityMon – Fri, 9am – 5pm
  • Wait timeTypically 2-5 months for treatment
Self-refer to Talking TherapiesOr ask for a referral
4
Specialist care

Specialist mental health services

If needs are more complex, your GP can refer you to specialist teams. These services are organized by age group.

Children & Young People

Havering CAMHS (opens in a new tab) provides support for those under 18. Based at the Acorn Centre, Romford.

0300 300 1888

Referral via GP required.

Adults (18-65)

Mental Health & Wellness Teams (opens in a new tab) cover North, Central, and South Havering with multi-disciplinary support.

GP Referral or Self-Referral

Older Adults (65+)

HOAMHT (opens in a new tab) is a specialist team based in Harold Wood for older adults with complex mental health needs.

0300 555 1135

How to access specialist care

Book a GP appointment and we’ll discuss which specialist referral is right for you or your child.

Request an appointment

Local services in Havering.

Whether you need to talk to someone right now or want to explore what's available locally, these services are here for you.

Local charity

Havering Mind

Independent local mental health charity offering support, advocacy, and services across Havering. Open 7 days including evenings and weekends.

01708 457040haveringmind.org.uk (opens in a new tab)
NHS crisis line

NELFT Mental Health Direct

Free 24/7 crisis line for residents of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. For urgent mental health support at any time.

0800 995 1000livewellhavering.org.uk (opens in a new tab)
Urgent mental health

NHS 111 — Option 2

Call 111 and select option 2 to reach a 24/7 urgent mental health service. Available to all Havering residents.

111
Listening service

Samaritans

Confidential, non-judgemental emotional support available 24 hours a day, 7 days a week. Free to call from any phone.

116 123samaritans.org (opens in a new tab)
Crisis text service

Shout

Free, confidential crisis support by text, available 24/7. Text SHOUT to 85258.

Text SHOUT to 85258giveusashout.org (opens in a new tab)
Walk-in crisis support

NELFT 24/7 Crisis Assessment Hub

24/7 support for urgent mental health needs in Havering. An alternative to A&E. Can be accessed by calling, walking in, or professional referral.

livewellhavering.org.uk (opens in a new tab)

Common questions.

Still unsure? Just reach out.

Contact our team

Reaching out is the hardest part.

You don't need to have all the words ready. Just book in, we'll take it from there.

Request an appointmentRegister as a patient